Tag Archives: Norton customer support phone number

Fix Norton Product Error 5013, 3

How to Fix Norton Product Error 5013, 3 on Norton Product?

The Norton error 5013 3 is a type of “Base Filtering Engine error message which appears while the user start installing the program and at that time the Norton-related software program is running. As defined by a team of Norton Error Support professionals, the message is defined as a bunch of viruses/Trojans in the active circulation mode which tries to disable and remove the BFE service in the very first step of the infection phase. It may also occur while Windows startup or shutdown phase, or even during the Windows operating system installation time. To Fix Norton Product Error 5013, 3 just read the steps are given below by Norton Help Support.

Fix Norton Product Error 5013, 3

Steps to Fix Norton Product Error 5013, 3 on Norton product

Step1: Norton Power Eraser

  • First, users should download the “Norton Power Eraser” software and then run it to proceed further
  • Next, simply click on the “Save” option.
  • Selection of the location as a “Desktop” is necessary and then click on the “Save” option.
  • To run easily the “Norton Power Eraser”, it is advised by Norton Antivirus Technical support professionals to double-click on the NPE.exe file.
  • If it is found that the “User Account Control” window is asking users to go ahead then simply click on “Yes or continue” button.
  • Go by accepting the license terms and agreement, and tap on the “Accept” option.
  • In the Norton Power Eraser section, simply click on the “Scan for Risks icon” button.
  • By default, Norton Power Eraser will perform a Root kit scan procedure and will then ask the system to restart.
  • After you have restarted the PC, the scan will automatically start its functions.

Step 2: Working with the Norton Product Tamper Protection

  • Initially you need to start the “Norton” product.
  • Click on the “Settings” option next.
  • Under the “Quick Controls” section, then check for the “Norton Tamper Protection” option.
  • Tap on the “Close” button next.

Step 3: Enabling of the Base Filtering Engine service

  • Press the “Windows + R” keys to easily open the “Run” dialog box.
  • Type “services.msc” text and then press the “Enter” button.
  • If the User Account Control window is prompting you to continue, then simply click on the “Yes or continue” button.
  • In the “Services window”, under the “Name column”, please locate and then double-click on the “Base Filtering Engine” option.
  • To the right of the “Startup” type and then verify the option “Automatic appears”.
  • If Startup type is not in an “Automatic” section, then in the drop-down list, just click on the “Automatic” option.
  • To the right of “Service” Status, simply verify the matter known as “Started appears”.
  • If the Service status is not in a “Started” position, then tap on the “Start” option.
  • Click on the “OK” button.
  • Exit from the “Services” window.
  • Restart your PC next.

Step 4:  Download and then run the fix tool

  • Download the “fix tool” software.
  • Next, users are advised to save the file to the “Windows desktop” section.
  • On the “desktop area, please double-click on the “BaseFilterEngineFix.exe” file.
  • By working with the tool, you have accepted the “Usage Agreement”
  • If prompted to install the “.NET Framework 3.5” then simply click on the “Download and install this feature’ option.
  • In the “Base Filter Engine Repair” window, just tap on the “Apply Fix” option.
  • The fix tool will now repair all the available appropriate “Base Filter Engine registry” keys.
  • Click on the “Restart Now” option.
  • You are now done with the process.

After read these steps, if you are still facing error to Fix Norton Product Error 5013, 3 Come and explore our world-class Norton Support Services at our Norton  Customer Support Phone Number +1-800-715-9524 department and get your work done instantly.

Resolve Error Code “9” in Norton Antivirus

How to Resolve Error Code “9” in Norton Antivirus?

Signs of Error 9

  • MS Windows OS responds slowly to input from keyboard & mouse and works sluggishly.
  • Your computer “freezes” periodically for some seconds at a time.
  • “Error 9” displays and crashes the program window which is active.

For any issue related to Norton Antivirus contact Norton Antivirus Support Phone Number +1-800-715-9524.

Norton Technical support

Main Reasons of Error 9

  • Virus or malware infection which corrupted the system files of your MS Windows OS or files related to the Norton Antivirus.
  • Incomplete installation or corrupt download of Norton Antivirus.
  • Corrupted Windows registry due to a recent install or uninstall of the Norton Antivirus.

Here we provide a list of troubleshooting steps How to Resolve Error Code “9” in Norton Antivirus.

  • You need to fix those entries in the registry which are related with the Error 9
  • Also perform a complete Malware scan inyour computer
  • Use the Disk Cleanup (cleanmgr)method to clean out the junk files from your computer such as temporary files and folders
  • Upgrade the device drivers of your computer to the latest version.
  • UseMS Windows System Restore utility to undo the recent changes in your computer
  • Reinstall and uninstall the Norton Antivirus Program files related to the Error 9
  • Use Windows System File Checker utility (“sfc /scannow”)
  • Install all the updates for your MS Windows OS from the Windows Update
  • Also do a clean installation of MS Windows OS

Norton Customer Support

Our Norton Technical support professionals work as an independent online tech support service provider with an ultimate motive to offer its users a highly optimized solution according to their needs.  We assist our users with the proper installation process of Norton antivirus software and other related products.  For any type of technical issues in the Norton Antivirus contact our toll-free Norton Customer Support Number +1-800-715-9524, we have managed to deliver our users the best-in-industry tech support services for all of their virus related issues at the highly reasonable prices.

fact Myths Related To Antivirus Program

The Myths Related To Antivirus Program

We all heard of viruses and malwares but few of us experienced the overall process of virus attacks and removal. A native user often thinks that if his computer is slowing down, it must be the due to virus attack. But this judgment is not true in any sense, a computer can be sluggish due to many reason, internal issues like less RAM memory, CPU performance, and multiple applications can be the reason of slowing down. So it is advisable that if you take antivirus support from companies, make sure you diagnose the issue initially. Virus removal support phone number +1-800-715-9524 can identify the virus issue but leave you alone on other issues. Out of many antivirus programs available in the market, Norton antivirus technical support phone number reliably helps the user on multiple issues of computer.

The Myths Related To Antivirus Program


Virus attacks only window platform

The common myth among the users is that virus attacks only window platform, whereas, Mac has inbuilt security features that disallow virus’s and malwares to your system. Nonetheless, the attackers are now out of their comfort zones and targeting as many operating systems. So android and iOS platform in mobile can also be attacked by the phishers. To prevent these attacks make sure you are covered with good antivirus program. Norton 360 offers protection for the multiple devices. Users can visit the Norton antivirus support blog and find the information which suits them best.


Poor performance mean computer has a virus

This is utmost truth that computer virus is major cause of slowness and poor performance, but it is not necessarily truth that it is the primary reason. The system performance can be hampered with many factors including memory shortages, internet connectivity, browser history, extension, old programs and multiple file and applications. Once you will scan it from antivirus program, just check the desktop results and visit any virus removal support blog for more information. This enables you to identify the real cause of problems.

Still unsure about something, we will help you on system diagnosis to determine the actual cause of slowness. Just call Norton customer support phone number +1-800-715-9524 and speak with antivirus technical support associate.